Over The Moon Lighting

Privacy Policy

 

Effective Date: 2 July 2026

Over The Moon Lighting (“we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

What information we collect

When you visit our website or place an order, we may collect:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Payment information (processed securely through third-party payment providers)
  • Products purchased
  • Website usage information through cookies and analytics

How we use your information

We collect your information to:

  • Process and fulfil your orders
  • Arrange delivery or collection
  • Provide customer support
  • Send order confirmations and tax invoices
  • Respond to enquiries
  • Improve our website and customer experience
  • Meet our legal and accounting obligations

We do not sell or rent your personal information to third parties.

Payment Security

Online payments are processed securely by trusted third-party payment providers, including Stripe.

We do not store your credit or debit card details on our website.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

You can disable cookies through your web browser, although some parts of the website may not function correctly.

Website Analytics

We may use website analytics tools, such as Google Analytics, to help us understand how visitors use our website. These services collect anonymous information such as pages visited, time spent on the website and general location information.

This information helps us improve our website and customer experience.

Marketing

If you contact us or place an order, we may occasionally send information relating to our products or services.

You may unsubscribe from marketing communications at any time.

Sharing your information

We may share your information with trusted service providers where necessary to operate our business, including:

  • Payment processors
  • Delivery and courier companies
  • Website hosting providers
  • Professional advisers such as accountants

These providers are only given the information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Access to your information

You may request access to the personal information we hold about you or ask us to correct any inaccurate information by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@overthemoonlighting.com.au

Phone: 0402 346 115